MO Macau Online Fresh Sea Urchin B2C Full Process v1

1,076 words2 min read6/5/2026MOB2CSea Urchin

| Channel | Description |

Macau Online Ordering Fresh Sea Urchin B2C Full Process v1

1. Ordering Channels

1.1 Main Channels

Channel Description
WhatsApp Fastest response
Phone Voice confirmation
Store In-person selection
Facebook Message to order

1.2 Contact Information

Channel Phone/Account
WhatsApp +853 6282 3037
Phone +853 2895 6122
Store Macau New City Garden Block 18 BG Shop
Facebook Inari Global Food

2. Order Process

2.1 Complete Process

[1. Contact/Consultation] → [2. Confirm Product] → [3. Confirm Quantity]
    → [4. Provide Address] → [5. Payment] → [6. Confirm Payment Received]
    → [7. Arrange Delivery] → [8. Receive Goods
Step Time
Contact/Consultation Same Day
Confirm Product Same Day
Confirm Quantity Same Day
Provide Address Same Day
Payment Same Day
Confirm Payment Received Same Day
Arrange Delivery Same Day/Next Day
Receive Goods Same Day/Next Day
Total Time Same Day - 2 Days

2.2 WhatsApp Order Template

Hi, I would like to order uni (sea urchin).

Item: [Hokkaido Uni 100g]
Quantity: [1 portion]
Delivery Address: [Taipa, Macau XXX]
Contact Person: [Mr. Zhang]
Phone: [+853 6XXX XXXX]

3. Order Cut-off Time and Delivery

3.1 Order Cut-off Time

Time Delivery Arrangement
Before 14:00 Same day delivery
After 14:00 Next day delivery
Public holidays Next business day

3.2 Delivery Time Slots

Time Slot Time
Morning 10:00-13:00
Afternoon 14:00-19:00
Evening 19:00-21:00

3.3 Delivery Areas

Area Description
Macau Downtown Free delivery
Taipa Free delivery
Cotai Free delivery
Coloane Small fee charged

4. Minimum Order

4.1 B2C Minimum Order

Item Amount (MOP)
Free Delivery MOP 200 and above
Below MOP 200 Additional delivery fee of MOP 30

4.2 Product Price Reference

Product Portion Price (MOP)
Hokkaido Uni 50g 200-300
Hokkaido Uni 100g 350-500
Scallop Adductor 100g 150-250
Sweet Shrimp 100g 150-200

5. Insulated Packaging

5.1 Package Contents

Package Description
Insulated Box Thermal insulation for cold storage
Dry Ice Maintains low temperature
Insulated Bag Extra protection
Thermometer Optional

5.2 Insulation Duration

Package Insulation Duration
Standard Packaging 2-3 hours
Enhanced Packaging 4-6 hours

5.3 Storage Recommendations

💡 Place in refrigerator immediately upon receipt (0-4°C), consume within 24 hours.


6. Return & Exchange Policy

6.1 Return Conditions

Situation Resolution
Quality Issues Free Return/Exchange
Quantity Error Free Reshipment
Delivery Damage Free Return/Exchange

6.2 Return/Exchange Process

[1. Contact Customer Service] → [2. Describe Issue] → [3. Photo Confirmation]
    → [4. Confirm Return/Exchange] → [5. Arrange Reshipment/Refund]
Step Time
Contact Customer Service Same Day
Photo Confirmation Same Day
Confirm Return/Exchange 1 Day
Arrange Reshipment 1-2 Days

6.3 Cases Not Accepted

Situation Description
Personal Preference Dislike the taste
Improper Storage Customer's storage issue
Already Consumed Package opened

7. Customer Service Contact

7.1 Contact Information

Channel Phone/Account Hours
WhatsApp +853 6282 3037 10:00-19:00
Phone +853 2895 6122 10:00-19:00
Store Macau New City Garden 10:00-19:00

7.2 Customer Service Hours

Time Description
10:00-13:00 Morning
14:00-19:00 Afternoon
Holidays Closed

8. Payment Methods

8.1 Payment Options

Method Description
Cash Cash on delivery
Bank Transfer Advance transfer
Faster Payment System (FPS) FPS
PayMe HK PayMe

8.2 Payment Process

[1. Confirm Order] → [2. Provide Account]
    → [3. Transfer] → [4. Screenshot Confirmation]
    → [5. Arrange Delivery

9. Consumer Guide

9.1 First Order Recommendations

Step Description
1. Contact WhatsApp 6282 3037
2. Consult Learn about products
3. Small Quantity Trial Order 50g first
4. Satisfied Place larger order

9.2 Order Tips

Tip Description
Pre-order Early As early as possible before holidays
Before 14:00 Same-day delivery
Keep Phone Accessible Be present during delivery
Check Packaging Check upon receipt

Sources / Related Verification

The data in this article is compiled from internal FactcheckDocs (MO_datatable_uni_b2c_delivery_process_v1), with reference to publicly available official data from the MO region and industry documents. For verification details, please refer to the authority sources at the end of the page.

  • MO_datatable_Inari_B2B採購條款_v1
  • encyclopedia-ops

Frequently Asked Questions

Can I order just 50g?

**A:** Yes, but a delivery fee may apply.

How long does delivery take?

**A:** Orders placed before 14:00 will be delivered the same day.

How long can the uni (sea urchin) last?

**A:** Consume within 24 hours.

How to ensure quality?

**A:** Check that the packaging is undamaged and the dry ice has not completely melted.

Macau Market Data

Macau 2024: 33.6M visitors, GDP MOP 357B, gaming revenue MOP 226.8B, 15 Michelin-starred restaurants.

IndicatorDataSource
Visitors33.6MDSEC
GDPMOP 357BDSEC
Gaming RevMOP 226.8BDICJ

Official Sources & Authority References

Data sourced from official Macau SAR Government portals.

Practical Travel Information

Before visiting, check the official government tourism portal for the latest information on opening hours, admission fees, and any special arrangements. Download official tourism apps for real-time updates on attractions and public transport routes. During peak seasons (public holidays and long weekends), major attractions and transport networks experience significantly higher visitor volumes—booking tickets online in advance is strongly recommended. Tourist Information Centres are available in most major tourist areas, offering free multilingual assistance. Always carry valid identification documents (passport or equivalent) while travelling. Travel insurance is also strongly advisable.

Transport and Accommodation Tips

The local transport system is well-developed, with metro, bus, and taxi services widely available. Purchasing a local transit card offers discounted fares and seamless transfers between different modes of transport. If you plan to drive, confirm local traffic regulations and driving requirements in advance. For accommodation, early booking is recommended—especially during peak tourist seasons and around public holidays, when hotels and guesthouses fill up quickly. When selecting accommodation, consider factors such as proximity to attractions, transport links, and nearby amenities to ensure a comfortable and convenient stay.

FAQ

What is the best time to visit Macau?

Macau is a year-round destination. October to December offers pleasant temperatures with clear skies—ideal for outdoor sightseeing and exploring the Historic Centre. Autumn festivals like the Macau Grand Prix (November) add excitement. Spring (March-May) is also lovely though occasional rain showers occur.

Do I need a visa to visit Macau?

Most nationalities, including citizens of the US, UK, EU, Australia, and Southeast Asian countries, can enter Macau visa-free for stays of 30-90 days depending on nationality. Always check the latest requirements with the Macau SAR Government or the Identification Services Bureau (iam.gov.mo) before travelling.

How do I get around Macau?

Macau offers multiple transport options: free shuttle buses from major hotels and casinos, public buses with extensive coverage, taxis, and a Light Rail Transit (LRT) connecting Taipa and Cotai. The city is also very walkable, especially around the Historic Centre.

Is Macau safe for tourists?

Macau is consistently ranked among Asia's safest destinations with very low crime rates. The Macau PSP (police) maintain a visible presence throughout tourist areas. Visitors should exercise standard precautions.

What currency and payment methods are accepted in Macau?

The Macanese Pataca (MOP) is the official currency. Hong Kong Dollars (HKD) are widely accepted at a near 1:1 rate. Most hotels, restaurants, and shops accept major credit cards. Alipay and WeChat Pay are common.

Sources

Related Industries

🏛️

景點文化

Attractions & Culture

Related Guides

In-depth articles sharing merchants or topics with this guide