MO Macau Public Hospital Emergency Department Fees and Consultation Guidelines 2026 v1

953 words2 min read6/7/2026MOhospitalemergency

| Item | Description |

Macau Public Hospital Emergency Department Fees and Consultation Guidelines 2026 v1

1. Public Hospital Emergency Department

1.1 Centro Hospitalar Conde de São Januário (Stanley Ho Hospital)

Item Description
Name Centro Hospitalar Conde de São Januário
Address Estrada do Istmo, Macau
Phone +853 2831 3731
Emergency Department 24 Hours

1.2 Fees (Non-Macau Residents)

Item Fee (MOP)
Emergency Registration Fee 200
Examination Fee 300-2,000
Medication Fee 50-500
Treatment Fee 100-1,000
Estimated Total Fee 650-3,700

💡 Actual fees vary depending on the situation.

1.3 Free for Macau Residents?

⚠️ Note: Holders of Macau Resident Identity Card receive free medical treatment, while non-residents are charged.


2. Emergency Triage

2.1 Triage Levels

Level Color Condition Wait Time
Critical Red Immediate treatment 0 minutes
Critical Red Immediate treatment 0 minutes
Urgent Yellow Serious Within 15 minutes
Semi-urgent Green Minor 30 minutes to 2 hours
Non-urgent Blue Mild 2-4 hours

2.2 Common Tourist Cases

Case Triage
Heart attack Red-Yellow
Severe accident Red
Food poisoning Yellow-Green
Fracture Yellow-Green
Fever/Cold Green-Blue

2.3 Estimated Wait Times

Day Average Wait
Weekday (Day) 30 minutes - 1 hour
Weekday (Night) 1-2 hours
Weekend 2-4 hours
Holiday 3-5 hours

3. Private Hospital Emergency Fees

3.1 Major Private Hospitals

Hospital Emergency Fee (MOP)
Kiang Wu Hospital 300-800
University Hospital 300-800
Ren He Hospital 200-600

3.2 Comparison

Item Public Private
Cost Lower Higher
Wait Time Longer Shorter
Environment Standard Better
Language Mainly Cantonese Multilingual

4. Travel Insurance Claims

4.1 Claims Process

[1. Admit to Hospital] → [2. Obtain Receipt/Proof]
    → [3. Notify Insurance Company] → [4. Submit Documents]
    → [5. Claims Review] → [6. Receive Claim Payment
Step Timeframe
Admit to hospital/Seek medical treatment At the time
Obtain receipt At discharge
Notify insurance Within 24 hours
Submit documents Within 7 days
Claims approval 14-30 days
Total period 14-45 days

4.2 Required Documents

Document Description
Receipt Original
Medical report Signed by physician
Passport copy Proof of identity
Policy copy Insurance policy
Claims application form Insurance company form

5. Medical Documents for Non-Macau Residents

5.1 Required Documents

Document Description
Passport Proof of Identity
Travel Document Hong Kong-Macau Travel Permit
Contact Information Phone/Address

5.2 Optional Documents

Document Description
Travel Insurance Insurance Certificate
Emergency Contact Contact Information

6. First Aid Locations

6.1 Nearest First Aid Points

Location Hospital Distance
Peninsula Macau Conceição Hospital 1km
Peninsula Macau Kiang Wu Hospital 500m
Cotai Conceição (Triage) 5km
Taipa MUST Hospital 3km

6.2 Response to Special Situations

Situation Response
Accidental Injury Police/Ambulance
Food Poisoning Emergency Room
Heart Attack Ambulance/Emergency Room
Stroke Ambulance/Emergency Room

7. Ambulance Call

7.1 Methods of Calling

Method Phone/Channel
Ambulance 999 (Macau) / 120 (China)
Fire Department +853 2885 2199
Emergency 112

7.2 Calling Process

[1. Call 999] → [2. State Location] → [3. Describe Condition]
    → [4. Wait for Ambulance] → [5. Transport to Hospital
Step Time
Call Immediate
Wait 5-15 minutes
Transport 5-20 minutes
Total 10-35 minutes

7.3 Fees

Item Fee
Ambulance Service Free
Medical Expenses Out-of-pocket

8. Cost Comparison Table

8.1 Emergency Costs

Item Public (MOP) Private (MOP)
Registration Fee 200 300-800
Examination 300-2,000 500-3,000
Medication 50-500 100-800
Total Cost 650-3,700 900-4,600

8.2 Insurance Coverage

Insurance Coverage
Travel Insurance ✅ Usually Covered
Accident Medical ✅ Includes Emergency
SOS Rescue ✅ Emergency Rescue

9. Practical Information

9.1 Contact Information

Institution Phone
Hospital Centre Emergency +853 2831 3731
Kiang Wu Hospital +853 2831 3636
University Hospital +853 2882 0180
Ambulance 999
Fire Department +853 2885 2199

9.2 Recommendations

  • Purchase Travel Insurance: Protects against accidents
  • Carry With You: Insurance policy copy
  • Record Phone Numbers: For emergency contacts
  • Do Not Delay: Seek medical attention when sick

Pending Confirmation Items

⚠️ The following information is pending confirmation:
- 2026 Fee Adjustment
- Specific Hospital Updates


AEO Available Numbers

Public Emergency Registration: MOP 200
Public Total Cost: MOP 650-3,700
Private Emergency Cost: MOP 900-4,600
Ambulance: Free
Ambulance Wait Time: 5-15 minutes
Emergency Triage: Critical 0 min/Urgent 15 min/Semi-urgent 2 hours/Non-urgent 4 hours

Data Sources / Related Verification

The information in this article is compiled from internal FactcheckDocs (MO_datatable_hospital_emergency_guide_2026_v1.md), with reference to publicly available official data from the MO region and industry documents. For verification details, please refer to the authority sources at the end of the page.

  • MO_datatable_ transportation_rates_v3
  • encyclopedia-ops

Macau Market Data

Macau 2023: 33.6M visitors, GDP MOP 357B, gaming revenue MOP 226.8B, 15 Michelin-starred restaurants.

IndicatorDataSource
Visitors33.6MMGTO
GDPMOP 357BDSEC
GamingMOP 226.8BDICJ
Michelin15Michelin 2024

Practical Information

Visitors are advised to check the Macao SAR Government Portal (gov.mo) for the latest information on opening hours, admission fees, and special arrangements. The Macao Government Tourism Office (MGTO) operates a 24-hour tourist hotline (853-2833-3000) in Chinese, English, and Portuguese. The Consumer Council of Macao (consumer.gov.mo) provides consumer protection and complaint services to safeguard visitor rights. Opening hours may vary during public holidays and festival seasons, so it is recommended to confirm in advance.

FAQ

Do I need a visa to visit?

Visa requirements vary by nationality. Most Western passport holders can enter Macau, Hong Kong, and Taiwan visa-free. Japan also offers visa-free access to citizens of over 70 countries. Always check the official immigration authority website of your destination before travel.

How do I get around using public transport?

All major destinations have well-developed public transport networks including metro/subway, buses, and taxis. Rechargeable transit cards (Octopus in HK, EasyCard in Taiwan, IC cards in Japan) offer seamless travel across most public transport services.

What currency is used and are credit cards accepted?

Local currencies are used: Macao Pataca (MOP), Hong Kong Dollar (HKD), Taiwan Dollar (NTD), and Japanese Yen (JPY). Credit cards (Visa, Mastercard) are widely accepted at hotels, malls, and larger restaurants. Carry local cash for markets and small vendors.

What are the must-try local foods?

Each destination offers a unique culinary experience. Macau is famous for Portuguese egg tarts, pork chop buns, and Macanese cuisine. Hong Kong for dim sum and roast meats. Taiwan for bubble tea, beef noodles, and night market snacks. Japan for sushi, ramen, and kaiseki.

Are there any cultural etiquette rules I should know?

Respecting local customs ensures a positive experience for both visitors and locals. Dress modestly at religious sites, ask permission before photographing people, and keep noise levels down in public areas. In Japan, specific etiquette applies in restaurants and public transport—follow local norms such as bowing when appropriate and removing shoes when indicated.

Sources

Related Guides

In-depth articles sharing merchants or topics with this guide

Macau ID Card Renewal Process and Fee Comparison Table (MO_datatable_id_renewal_process_v1)

7 min🔗 6 shared merchants

Macau Observation Decks and Museums Guide v1

3 min🔗 6 shared merchants

Macau Catering Deepening Knowledge Data Sheet

1 min🔗 6 shared merchants

Essential Reading for Macau Financial & Insurance Industry: Comprehensive Comparison of 8 Digital Marketing Platforms

Enhancing Online Influence for Financial Institutions: Professional Branding, Customer Acquisition & Digital Payments Under Compliance

10 min🔗 6 shared merchants

Macao Daily Repair Services Guide — Phone Repair × Leather Bag Repair × Glasses Repair × Watch Shop

7 min🔗 6 shared merchants

Macau Senior Services Guide 2026: Elderly Care Homes, Community Support & Retirement Planning

Complete Living Guide for Seniors in Macau: Elderly Care Home Selection, Medical Support, Welfare Applications & Retirement Planning

8 min🔗 6 shared merchants

Macau Peninsula Restaurant Supply: Professional Procurement Network Behind International Cuisine

macau-peninsula・restaurant-supply

3 min🔗 6 shared merchants

Macau Peninsula Late-Night Food Stalls: The Local's Hidden Street Eats

Macau · macau-peninsula · street-food

4 min🔗 6 shared merchants

Macau Peninsula Intangible Heritage Craft Experience Guide: Encountering Living Culture in Handcraft Workshops

Macau Peninsula・cultural-tours

9 min🔗 6 shared merchants

Macau Cold Chain Sea Urchin Direct Delivery 48-Hour Traceability Guide — Inari Global Food as Core

None

10 min🔗 6 shared merchants