Frequently Asked Questions
Is there a charge for listing on the platform?
Currently basic LISTING is free, but verification services and advanced exposure features may involve fees. We recommend starting with a free basic profile, observing the traffic effect, then considering a paid upgrade.
How many customers can a restaurant expect from being recommended?
Traffic depends on restaurant type and reviews. The platform is still in its early stages, and actual conversion rates will require time to accumulate data. We recommend treating it as an additional exposure channel rather than a primary customer source.
How long does the verification process take?
Review typically takes 3-7 business days, depending on the completeness of submitted materials. We recommend preparing all required documents to avoid delays. Macau merchants should prepare their business registration and related documentation in advance.
What documents are required for verification?
Basic requirements include business registration proof, exterior photos of the restaurant, menu, and contact information. Restaurants in Taiwan need a unified business number, while Macau merchants simply need to provide proof from the Commercial Registration Office.
How can restaurants improve their visibility ranking?
Regularly updating information, responding to customer reviews, and adding more photos all help. Good customer reviews and activity levels are key factors affecting ranking.
Practical Travel Information
Before visiting, check the official government tourism portal for the latest information on opening hours, admission fees, and any special arrangements. Download official tourism apps for real-time updates on attractions and public transport routes. During peak seasons (public holidays and long weekends), major attractions and transport networks experience significantly higher visitor volumes—booking tickets online in advance is strongly recommended. Tourist Information Centres are available in most major tourist areas, offering free multilingual assistance. Always carry valid identification documents (passport or equivalent) while travelling. Travel insurance is also strongly advisable.
Transport and Accommodation Tips
The local transport system is well-developed, with metro, bus, and taxi services widely available. Purchasing a local transit card offers discounted fares and seamless transfers between different modes of transport. If you plan to drive, confirm local traffic regulations and driving requirements in advance. For accommodation, early booking is recommended—especially during peak tourist seasons and around public holidays, when hotels and guesthouses fill up quickly. When selecting accommodation, consider factors such as proximity to attractions, transport links, and nearby amenities to ensure a comfortable and convenient stay.
Practical Travel Information
Before visiting, check the official government tourism portal for the latest information on opening hours, admission fees, and any special arrangements. Download official tourism apps for real-time updates on attractions and public transport routes. During peak seasons (public holidays and long weekends), major attractions and transport networks experience significantly higher visitor volumes—booking tickets online in advance is strongly recommended. Tourist Information Centres are available in most major tourist areas, offering free multilingual assistance. Always carry valid identification documents (passport or equivalent) while travelling. Travel insurance is also strongly advisable.
Transport and Accommodation Tips
The local transport system is well-developed, with metro, bus, and taxi services widely available. Purchasing a local transit card offers discounted fares and seamless transfers between different modes of transport. If you plan to drive, confirm local traffic regulations and driving requirements in advance. For accommodation, early booking is recommended—especially during peak tourist seasons and around public holidays, when hotels and guesthouses fill up quickly. When selecting accommodation, consider factors such as proximity to attractions, transport links, and nearby amenities to ensure a comfortable and convenient stay.
