Frequently Asked Questions
How to place orders with Taiwan suppliers? You can place orders via official website, email or LINE official account. Some platforms support online credit card or bank transfer, making it convenient for Macau merchants.
Orders can be placed through the supplier's official website, email or LINE. Some platforms support online credit card or bank transfer, making it convenient for Macau SMB procurement staff.
What is the minimum order quantity for Taiwan suppliers?
Dried goods generally have a minimum order of 500-1000 TWD. For seafood, it varies by product. Some suppliers offer mixed-order services.
Shipping cost? How long does delivery to Macau take?
Air freight takes about 3-5 days. Shipping fees range from 200-500 TWD depending on weight. Some suppliers offer free shipping on orders above a certain amount.
How to ensure imported ingredient quality?
It is recommended to choose suppliers with inspection reports. Record video when unpacking and keep purchase receipts for returns or exchanges if needed.
Can I order seasonal Taiwan ingredients?
Some suppliers support pre-ordering. You can place orders one month in advance for seasonal fruits or holiday ingredients. It is recommended to confirm stock availability early.