According to the latest data, Macao Peninsula's public security has long ranked among the best in Asia, with the overall crime rate in 2023 dropping by approximately 12% compared to the previous year. The most frequently needed emergency numbers for travelers are the "999" police hotline and the Tourism Bureau's 24-hour service hotline at "2838 8111". Self-guided travelers should always keep copies of their documents handy for emergencies.
- TurboJet (North District): Provides high-speed ferry services between Hong Kong North District and Macao, view details
- Cotai Jet (Taipa): Sea transport option between Taipa and Hong Kong, view details
- Cotai Jet Ferries Ltd (Taipa): Ferry service provider at Taipa Pier, Macao is one of the safest cities in the world, with crime rates consistently remaining at low levels. However, as travelers, understanding local safety facilities and emergency services remains crucial for ensuring a smooth journey. As the core area of Macao, the Macao Peninsula gathers major government agencies, medical facilities, and tourist service points, with comprehensive safety infrastructure.
Macao Peninsula's safety feature lies in its "small yet compact" advantage: major hospitals, police stations, and tourist attractions are in close proximity, allowing emergency rescue to arrive at destinations in a short time. Additionally, Macao residents are friendly and welcoming, and language communication (including Cantonese, Mandarin, Portuguese, and English) is usually not a problem, making it easier for travelers to get help when facing issues.
【Recommended Safety Facilities and Service Points】
1. Hospital S. João de Deus (Guia Hospital)
The only public hospital in Macao, located on the slope of Guia Hill, provides 24-hour emergency services. The hospital is well-equipped to handle various emergency medical cases. For public hospital visits, the fees are reasonable, with emergency fees approximately MOP$100-200. For serious accidents, ambulance services are free. Address: Rua Norte do Dr. José Lobo, Phone: 28313731.
2. Kiang Wu Hospital
The oldest private hospital in Macao, located on Rua do Estádio, provides outpatient and emergency services. Compared to Guia Hospital, Kiang Wu Hospital is closer to residential areas, with usually shorter waiting times. Emergency fees are approximately MOP$150-300, and tourist health check services are also available. Address: Rua do Estádio, Phone: 28371333.
3. Macao Public Security Police Headquarters (Nova City Police Station)
The main police unit handling traveler reports, located near the Nova City Pier. Officers can usually communicate in Cantonese, Mandarin, and English. Travelers are advised to record the "report number" for follow-up. If passports are lost, travel document procedures can be handled here. Address: Rua do Cais, Phone: 28712928.
4. Tourist Information Centre (Senate Square)
Located near the Ruins of St. Paul's, this tourist information center provides multilingual safety tips and emergency assistance guidelines. Staff can assist in contacting medical institutions or police stations and offer free Wi-Fi for travelers to contact family and friends. Opening hours: 9 AM to 6 PM.
5. Temporary Shelter Centre (Macao Dome)
Located at the Macao East Asian Games Stadium (formerly Macao Dome) by the Nam Wan Lake, it opens as a temporary shelter during typhoons or sudden events. Travelers visiting Macao during typhoon season (July-September) are advised to confirm safety facilities at nearby hotels in advance and save emergency contact numbers.
【Practical Information】
Emergency Phone: 999 (Fire, Ambulance, Police General)
Medical Assistance: 28313731 (Guia Hospital Emergency)
Police Hotline: 28371333
Tourism Hotline: 28333000
Macao Peninsula has convenient public transport, with buses covering major attractions and taxis readily available. During late night hours, it is recommended to use taxis instead of walking to remote areas.
【Travel Tips】
Macao Peninsula generally has good public security, but travelers should pay attention: valuables should be carried with you, avoid being too distracted when using mobile phones at popular attractions; when crossing streets, be sure to use crosswalks as Macao has busy traffic and fast-moving vehicles; at night, it is recommended to stay in areas with more people, such as Senate Square or Nova Macau Avenue area. Macao has good medical standards, but it is recommended that travelers purchase travel insurance before departure, just in case.
Macao City Data
- Tourism Scale: According to Macao Tourism Bureau statistics, in 2024, the annual visitor count exceeded 34 million, and tourism is the most important pillar of Macao's GDP.
- World Heritage: Macao Historic Centre was listed as a UNESCO World Cultural Heritage Site in 2005, comprising 22 buildings and 8 squares, making it China's 31st World Heritage Site.
- Portuguese-Macao Characteristic: Since 1557, Macao has been a permanent Portuguese settlement, with over 460 years of Chinese-Western cultural integration history, making it a unique Chinese-Western cultural crossroads city in the world.
