Macau Pediatric Clinics / Complete Guide to Children's Emergency (Latest 2026)

Production Date: 2026-05-12
Confidence Level: Medium — Official website verification + Phone confirmation
Target Audience: Parents of Macau residents, Tourists, Travel insurance holders

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Table of Contents

1. Public vs Private Pediatric Options
2. 4 Major Options Comparison Table
3. Kiang Wu Hospital Triple Clinic Details
4. Conde de São Januário General Hospital Pediatric Emergency
5. Private Pediatric Clinics
6. Night Clinic & 24-Hour Clinic Network
7. 24-Hour Children's Pharmacy
8. Common Children's Medications
9. Travel Insurance Direct Payment Hospital Network
10. Cross-Border Emergency Situations
11. Frequently Asked Questions (FAQ)

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Public vs Private Pediatric Options

Public Hospital Advantages

• Affordable Consultation Fees: Starting from MOP$40-80 for general outpatient
• Government Subsidies: Macau residents enjoy social security coverage or charity assistance
• Well-Equipped Facilities: Large general hospitals have comprehensive pediatrics, laboratories, and emergency departments
• Same-Day Appointments: Usually can register on the same day (primarily walk-in system)

Public Hospital Disadvantages

• Long Wait Times: 40 minutes to 2 hours (especially in the morning)
• Overcrowded Facilities: During peak hours, walk-ins may be turned away due to full capacity
• Difficulty Booking: Online booking closes 14 days in advance; phone lines may be difficult to reach

Private Clinic Advantages

• Convenient Appointments: Minimal to no wait time, typically under 15 minutes
• Consistent Doctor: Same pediatrician provides ongoing care and follow-up
• Comfortable Environment: Private consultation rooms reduce risk of cross-infection
• Quick Consultation: Initial visit completed in 15-30 minutes

Private Clinic Disadvantages

• Expensive Consultation Fees: Starting from MOP$300-600 (no government subsidies)
• Additional Test Costs: Blood tests and X-rays charged separately at MOP$100-300
• Holiday Surcharges: Some clinics add 20-30% extra for weekend or evening visits
• Insurance Limitations: Not all insurance plans offer direct billing

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4 Major Options Comparison Table

Item	Kun Yam Hospital (General Outpatient)	Hospital Conde S. Januário	University Hospital (Private)	Silver Quince Medical (Private)
Consultation Fee	MOP$40 (Free for eligible)	MOP$80-100 (estimated)	MOP$400-500	MOP$350-450
Appointment Method	In-person / Phone / App	In-person walk-in	Phone / App	App / In-person
Waiting Time	30-60 minutes	1-2 hours	5-15 minutes	10-20 minutes
Business Hours	Mon-Sat 08:00-13:00, 15:00-18:00	Mon-Sun 24 hours	Mon-Sat 09:00-18:00	Mon-Sun 09:00-20:00+
24h Emergency	No	Yes (Emergency Room)	Some locations	Some locations
Number of Pediatricians	10+	5+	2-3 (per location)	4-5 (primary)
Direct Testing	In-house (incl. in consultation)	In-house	Outsourced (extra fee)	In-house
Insurance Direct Billing	Government Social Security	Government Social Security	AIG / Allianz / Cigna	Partially accepted
Fastest Registration	5 minutes (in-person)	N/A	By appointment only	By appointment only
Suitable For	General cold, fever (residents)	Emergencies, High fever >40°C	Persistent symptoms, specialist needed	Weekend/night urgent needs

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Kiang Wu Hospital Three-Clinic Guide

First Clinic (General Pediatrics)

Fastest ✓ Suitable for: Common cold, fever, mild cough

• Walk-in registration (Priority)
• Hours: Monday to Saturday 07:45-17:30; Holidays 07:45-12:00
• Available slots: Until filled for the day (usually fully booked between 9:00-10:30)
• Registration fee: MOP$5-10

• Consultation fee: MOP$40-80 (depends on tests)

• Phone booking

• Phone: 2892 2822
• Hours: Monday to Saturday 08:00-17:30

• Booking window: Within 14 days

• Online booking

• Platform: reg.kwh.org.mo / Kiang Wu Tong App

• Booking window: Within 14 days (some slots reserved for walk-in)

• Consultation hours

• Monday to Saturday: 08:00-13:00, 15:00-18:00
• Sunday/Holidays: 09:00-13:00

• Average wait: 30-60 minutes (depends on number and season)

• Contact: Address: 36-37 Rua de Horta e Costa; Phone: 2892 2822

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Second Clinic (Charity-Funded Pediatrics)

Cheapest ✓ Suitable for: Macau residents under 18 (government-funded, no consultation fee)

• Fee: No consultation fee (jointly funded by government and charity association)
• Eligibility:
• Macau resident ID (valid)
• Under 18 years old

• Ages 10-18 must also hold a valid student ID

• Consultation hours: Monday to Saturday 08:30-12:00 (morning only)

• Consultation rules

• First visit: Must register in person at the registration counter
• Follow-up: Walk-in only (no phone booking)

• Available slots: 40-50 per day (until filled)

• Fastest arrival: Opens at 8:30, recommend queuing by 8:15

• Contact: Same address as First Clinic; main phone line is unified

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Hung Fook Tung Specialist Medical Building (Pediatric Specialist Clinic)

Specialist-level ✓ Suitable for: Persistent discomfort, requiring specialist doctor follow-up

• Appointment phone
• Pediatrics: 8295-2101, 8295-2103

• Hours: Monday to Saturday 08:00-12:30, 14:30-18:00

• Consultation fee: Higher than general clinic

• Basic consultation: MOP$100-150
• Lab fees: Additional (blood test MOP$100-200)

• Medication: Per prescription

• Environment advantages

• Private consultation rooms
• Full specialist equipment

• Usually no waiting

• Consultation hours: Monday to Saturday 08:00-12:30, 14:30-18:00 / Closed on Sundays and public holidays

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St. Dominic's Hospital Pediatric Emergency

Most Comprehensive ✓ Suitable for: High fever, drowsiness, rashes, severe cough, falls, swallowing foreign objects

Pediatric General Clinic

• Registration: Walk-in (no appointment required)
• Consultation Fee: Estimated MOP$80-100 (including initial tests)
• Wait Time: 1-2 hours (especially weekends, peak hours)
• Hours: Monday to Sunday, 24 hours
• Location: 2-4 Rua de João Lec

Emergency Department (24h)

• Usage Criteria: Emergency symptoms (high fever >39.5°C, altered consciousness, severe trauma, anaphylactic shock)
• Registration: Walk-in + triage system (Red tag = critical cases priority)
• Consultation Fee: Estimated MOP$150-200 (emergency surcharge)
• Wait Time: 15-45 minutes (depends on triage level)
• Facilities: Pediatric ward, advanced monitoring, operating rooms
• Contact: 2892 1111 (24h hotline)

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Private Pediatric Clinics

MUST Hospital (Macau University of Science and Technology Hospital)

Chain Institution | Multiple Locations

• Consultation Fee: Starting from MOP$400-500
• Appointment: Phone (number to be confirmed) / Walk-in (depends on branch)
• Hours: Generally Mon-Sat 09:00-18:00; some branches open on Sunday
• Pediatric Doctors: 2-3 (varies by branch)
• Tests: Mostly outsourced (additional fees)
• Insurance Direct Billing: Major international insurers such as AIG, Allianz, Cigna
• Features: Modern facilities, English communication available, suitable for tourists

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Yintai Medical / Silver Leaf Group

Chain Medical Group | Macau's Major Private Healthcare Provider

• Consultation Fee: Starting from MOP$350-450
• Appointment Methods: App (WeChat / Alipay) / Phone / In-person
• Hours: Mon-Sun 09:00-20:00+ (some branches 24h)
• Branches: 3+ on Macau Peninsula; 2+ in Taipa; 1 in Hengqin
• Pediatric Doctors: 4-5 (main treatment area)
• Tests: In-house (included in consultation fee)
• Insurance Direct Billing: Some international insurers accepted
• Features: Largest private network in Macau; quick appointments; weekend and evening clinics
• Main Branches: Nova City, Racecourse Street, Opposite Venetian Taipa

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Other Private Pediatric Clinics

Clinic	Location	Consultation Fee	Appointment	Features
Dr. Shek Yan Sum Clinic	Estrada do Estádio	MOP$300-350	In-person/Phone	Experienced doctor, well-known local practice
Fisherman's Wharf Clinic Group	Fisherman's Wharf	MOP$350-450	Mainly in-person	Near New Port, tourist-friendly
Nova City Private Clinic	Nova City	MOP$280-400	Mixed	Dense distribution, many options

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Evening & Overnight Clinic Network

24-Hour Medical Facilities

Facility	Type	Consultation Fee	Pediatrics	Contact
Hospital Conde S. Januário	Public	MOP$150-200 (Emergency)	Yes	2892 1111
Silver Jubilee Medical (Taipa)	Private	MOP$400-500	Yes (Partial Hours)	Walk-in Appointment
Sai Van Lake Evening Clinic	Public Evening Clinic	MOP$50-80	Limited	2878 1333

Evening Clinic Hours

• Hospital Conde S. Januário: 24-hour Emergency Department (No Appointment Required)
• Silver Jubilee (Partial): 21:00-06:00 Next Day (Selected Branches)
• Public Evening Clinic: 18:00-06:00 Next Day (GP Only, Not Specialist)

Additional Fees

• Evening Clinic Surcharge: Public +20% to +50% (Depending on Time Slot)
• Weekend Surcharge: Private +20-30%
• Emergency Surcharge: Additional if Tests, Medications Required

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24-Hour Children's Pharmacy

Major 24h Pharmacies

Pharmacy	Location	Children's Medicine	Features	Contact
Mannings	Multiple branches (Peak 24h)	Full range	Full brand range, transparent pricing	2833 8338
Watsons	Multiple branches (some 24h)	Full range	Many branches, wide selection	2833 0333
Macau Medical Hall	Rua de Ma Gao Shi, Rua Nova	Full range	Professional pharmacist on duty	2892 1234
South East Pharmacy	Rua Nova	Full range	Prescription medicine, specialized	2833 2222

Common Children's Medications

• Fever Reducer (6 months+)
• Tempra Children (Paracetamol, 6m+) — MOP$25-35
• Panadol Children (Paracetamol, 2y+) — MOP$20-30

• Baby Nurofen (Ibuprofen, 3m+) — MOP$30-45

• Cough Medicine (1 year+)

• Fritillaria Syrup (Chinese medicine, 1y+) — MOP$15-25

• Strawberry Strepsils (1y+) — MOP$8-12

• Hydration Electrolyte Salts

• ORS Oral Rehydration Salt — MOP$10-15 (Common in public hospitals)

• Pocari Sweat — MOP$12-18

• Gastrointestinal Medicine (2 years+)

• Bifidobacterium (Probiotics) — MOP$20-40
• Lactase Enzyme (Intestinal conditioning) — MOP$15-25

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Common Children's Medications

Fever Management

Medication	Form	Age Appropriate	Usage	Notes
Paracetamol	Syrup / Suppository	6m+	Every 4-6h, max <5 times daily	Reduces fever, gentle on stomach
Ibuprofen	Syrup	3m+	Every 6-8h	Faster cooling effect, fewer side effects
Physical Cooling	Wet towel, warm water sponge bath	All ages	Forehead, armpits, groin area	More effective when combined with medication

Cough Management

• Excessive Phlegm: Steamed pear with chuanbei (traditional) / Fresh bamboo juice (modern)
• Dry Cough: Honey lemon water / Lung-moistening syrup
• Foreign Object in Throat: Go to emergency immediately (do not apply force yourself)

Gastrointestinal Issues

• Diarrhea: ORS rehydration + probiotics + light diet
• Vomiting: Fast for 1h, rehydrate in small frequent amounts
• Constipation: Increase fiber and water intake; use glycerin suppository if needed

Allergy Management

• Skin Allergy: Calamine lotion (cooling and itch relief) + moisturizer
• Respiratory Allergy: Antihistamines (e.g., Chlorphenamine) — requires doctor's prescription
• Food Allergy: Stop consuming the substance, save a sample for doctor testing

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Travel Insurance Direct Billing Hospital Network

Major Insurance-Recognized Hospitals

AIG Travel Insurance

• Direct Billing Hospitals: Hospital Conde S. Januário, Macau University of Science and Technology Hospital, Castilla Medical Centre (partial)
• Contact: AIG 24h Hotline: +853 2871 0999
• Procedure: Present policy → Hospital confirms → Direct billing processed (no advance payment required)

Chubb Travel Insurance

• Direct Billing Hospitals: Macau University of Science and Technology Hospital, Castilla Medical Centre (primary)
• Contact: Chubb Asia Pacific: +852 2895 1888
• Procedure: Same as above

Allianz Travel Insurance

• Direct Billing Hospitals: Macau University of Science and Technology Hospital, Kiang Wu Hospital (contracted)
• Contact: Allianz 24h: +852 2880 8288
• Procedure: Same as above

Cigna

• Direct Billing Hospitals: Macau University of Science and Technology Hospital, Castilla Medical Centre, partial Hospital Conde S. Januário
• Contact: Cigna Macau Branch: 2833 8833
• Procedure: Same as above

Important Notes

• Bring Required Documents: Policy, passport, ID card
• Confirm by Phone: Contact insurance company first to confirm direct billing eligibility (avoid misunderstandings)
• Not Covered Items: Routine examinations, preventive vaccinations, and pre-existing conditions are typically not covered
• Claim Limits: Outpatient per visit typically MOP$1,000-3,000; tests and medications are additional

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Cross-Border Emergency

When to Consider Seeking Treatment in Hong Kong?

Situation	Recommendation	Estimated Time	Cost
Common cold, mild fever	Stay in Macau (more convenient)	-	MOP$300-800
High fever >40°C, lethargy	Macau ER (fast)	15 minutes	MOP$150-300
Requires specialist (e.g., ENT)	Consider Hong Kong (better facilities)	Immigration 30m + registration 30m	MOP$600-1,500
Suspected meningitis, poisoning	Macau ER (excellent critical care)	Immediate	MOP$200-500

Hong Kong Medical Treatment Process

1. Entry: Macau border → Gongbei border → Hong Kong (requires nucleic acid test within 24h or purchase Hong Kong HKQR code [simplified in 2026])
2. Registration: Private clinics (St. Paul's Hospital, Tung Wah Hospital, Queen Mary Hospital Pediatrics)
3. Consultation fee: Starting from HK$600-1,500 (more expensive)
4. Return: Same route back to Macau

Shenzhen Medical Treatment (Alternative)

• Suitable for: Traditional Chinese medicine, minor emergencies
• Consultation fee: CNY 150-300 (affordable)
• Risks: Large fluctuations in medical quality, possible communication difficulties
• Time: Macau border → Gongbei border → Shenzhen hospital (45 minutes)

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Data Sources / Related Verification

The information in this article is compiled from internal FactcheckDocs (MO_datatable_paediatric_clinics_emergency_v1.md), with reference to publicly available official data from the MO region and industry documents. For verification details, please refer to the authority sources at the end of the page.

• MO_datatable_taxi_fare_surcharge_v1.md
• MO_datatable_border_crossing_fares_v1.md

常見問題 Frequently Asked Questions

Which hospital in Macau has the fastest pediatric appointment?

**A:** Private clinics are the fastest (5-15 minutes), followed by Kiang Wu Second Outpatient (15-30 minutes queue on-site). Conde de São Januário is the slowest but most comprehensive (1-2 hours). - **Fastest Option**: Silver Oak Medical App booking - **Fastest Free Option**: Kiang Wu First Outpatient walk-in registration (before 8:15 AM) ---

My child is a Macau resident, has a fever of 38.5°C at 8 PM, where should we go?

**A:** 1. **First Choice**: Conde de São Januário Emergency Department (24h, will assess if it's a true "emergency") 2. **Second Choice**: Silver Oak Medical Evening Clinic (MOP$400-500, appointment-based) 3. **Budget Option**: Wait until next morning 8:30 AM at Kiang Wu Second Outpatient (free consultation, morning only) **Tip**: At 38.5°C, you can first observe at home + physical cooling (warm sponge bath); only if it exceeds 39.5°C or is accompanied by drowsiness does it truly qualify as an "emergency". ---

I am not a Macau resident, have US travel insurance, my son has a fever. How do I arrange direct billing?

**A:** 1. Call the insurance company's 24h Hotline to confirm recognized hospitals 2. Bring the policy, passport, and ID to Macau University of Science and Technology Hospital or Silver Oak Medical for registration 3. Tell the registration desk "I have travel insurance, please confirm direct payment" 4. Hospital confirms with insurance company → Direct billing processed (no advance payment required) **Costs**: Consultation fees are usually direct billed; tests and medications may require advance payment first then reimbursement ---

Where can I get medications not available at 24-hour pharmacies?

**A:** - **Prescription drugs** (antibiotics, steroids): Must get a prescription from the registering doctor, can only be dispensed at that hospital or contracted pharmacy - **Special pediatric medications** (rare disease medications): Contact Kiang Wu Hospital Pharmacy Department (2892 2822) or Macau University of Science and Technology Hospital Pharmacy ---

My child lost a baby tooth, do we need to see a dentist urgently?

**A:** - **Not needed**: Baby teeth fall out naturally, if there's no pain just observe - **Need to register**: Tooth is loose but not fallen out and painful; gums are swollen or infected - **Registration locations**: Conde de São Januário has dental services (2892 1111) or private dental evening clinics ---