Complete Sea Urchin Procurement Process for Macau Five-Star Hotel Restaurants v1

1. Procurement Process Overview

[1. Initial Contact] → [2. Quote Request & Confirmation] → [3. Sample Testing] → [4. Agreement Negotiation]
    → [5. Contract Signing] → [6. First Order] → [7. Cold Chain Delivery] → [8. Ongoing Procurement]

Stage	Timeline	Description
Initial Contact	Day 1	Phone/WhatsApp Contact
Quote Request & Confirmation	Day 1-2	Confirm items, quantities, pricing
Sample Testing	Day 3-5	Free samples (first order)
Agreement Negotiation	Day 5-10	Payment terms, delivery, responsibilities
Contract Signing	Day 10-14	Formal agreement
First Order	Day 14-21	Order placement to receipt
Cold Chain Delivery	Day 21	Warehouse receiving
Total Lead Time	Approx. 21 days

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2. Initial Contact

2.1 Contact Methods

Channel	Contact Person	Phone	Purpose
WhatsApp	Inari Global	+853 6282 3037	Quick Inquiry
Wholesale Line	Inari Global	+853 2895 6122	Corporate Clients
Store	Storefront	+853 6282 3037	In-Person Discussion

2.2 Initial Contact Details

Item	Description
Company Name	Hotel/Restaurant Name
Procurement Needs	Uni Items, Quantity
Delivery Address	Restaurant/Kitchen Address
Frequency	Weekly/Monthly Demand
Contact Person	Procurement Manager

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3. Inquiry Confirmation

3.1 Sea Urchin Items and Prices

According to FactcheckDocs:

Variety	Specification	Price Range
Hokkaido Standard Sea Urchin	100g	MOP 220-350
Premium Sea Urchin	100g	MOP 350-480
Special Variety	100g	MOP 480-800+

3.2 Quotation Details

Item	Description
Product Name, Grade	Specific Specifications
Unit Price	Per 100g or per kg
MOQ	Minimum Order Quantity
Packaging	Box/Vacuum
Shelf Life	Best Before Date

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4. Sample Testing

4.1 Sample Policy

Item	Description
First-time provision	Usually free or refunded after purchase
Sample quantity	1-2 portions (100g-200g)
Testing time	1-2 days

4.2 Evaluation Criteria

Criterion	Standard
Texture	Fresh and smooth
Flavor	No fishy odor, sufficient freshness
Packaging	Intact, undamaged
Temperature	Meets standard upon arrival

4.3 Decision Timeline

• Feedback within 1-2 days after restaurant head chef's tasting
• Proceed to next phase upon satisfaction

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5. Agreement Negotiation

5.1 Negotiation Points

Item	Content
Payment Terms	Cash on delivery / 7 days / 30 days
Delivery Frequency	1-3 times per week
Pricing Cycle	Fixed quote vs Flexible
Quality Responsibility	Damage handling
Emergency Restocking	Same-day delivery

5.2 Negotiation Space

Item	Negotiable Range
MOQ	Negotiable for large volumes
Price	Discounts for long-term contracts
Payment Terms	Monthly settlement for established customers
Delivery	Fixed time slots

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6. Contract Signing

6.1 Contract Type

Type	Description
Simplified Agreement	Verbal agreement with written confirmation via email
Formal Contract	Signed by both parties, terms specified

6.2 Contract Content

[1. Party Information] → [2. Product Details]
    → [3. Price and Payment Terms] → [4. Delivery Arrangement]
    → [5. Quality Standards] → [6. Dispute Resolution]
    → [7. Effective Date and Expiration]

6.3 Key Contract Points

Item	Common Terms
Term	1 year, renewable
Price	Fixed or floating based on requirements
Payment Period	7-30 days
Cancellation	30 days notice required
Confidentiality	Pricing information kept confidential

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7. Cold Chain Delivery

7.1 Delivery Process

[1. Confirm Order] → [2. Prepare Inari] → [3. Package & Ship]
    → [4. Cold Chain Transport] → [5. Hotel Receipt] → [6. Acceptance Confirmation]

7.2 Delivery Details

Item	Description
Delivery Time	By 12:00 PM (Macau Downtown)
Packaging	Insulated box + Dry ice
Temperature Standard	0-4°C (Raw Sea Urchin)
Acceptance Inspection	Inspect on-site

7.3 Acceptance Criteria

Item	Standard
Packaging Integrity	Undamaged, sealed
Temperature	Within specified temperature range upon arrival
Quality	Meets sample standard
Quantity	Matches order

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8. Continuous Procurement

8.1 Daily Procurement

Item	Description
Ordering Method	WhatsApp / Phone
Order Deadline	By 12:00 PM on the same day
Delivery	Same day or next day delivery

8.2 Payment Terms Settlement

Method	Timing
Cash on Delivery	Upon receipt
Monthly Settlement	Settled on a fixed day each month
Credit Period	7-30 days

8.3 Quality After-Sales

Issue	Resolution
Quality Issues	Same-day feedback, return or exchange allowed
Cold Chain Issues	Photo documentation and negotiated resolution
Quantity Issues	Confirmed on the same day

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9. Document Requirements

9.1 First Cooperation Documents

Document	Description
Business Registration (BR)	Proof of company legality
Food Distribution License	Issued by Municipal Affairs Bureau (if required)
ID of Responsible Person	Legal representative
Delivery Address	Restaurant/Kitchen address

9.2 Import Documents Per Batch (Inari Responsible)

Document	Provided By
Commercial Invoice	Inari
Packing List	Inari
Certificate of Origin	Inari
Sanitary Certificate	Inari

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10. Approval Timeline

Stage	Timeframe
Initial contact response	Same day or next day
Quote confirmation	1-2 days
Sample acquisition	3-5 days
Contract negotiation	5-10 days
Contract signing	1-2 days
First delivery	7-14 days
Total to first receipt	Approximately 14-21 days

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11. Practical Information

11.1 Contact Information

Item	Content
Inari WhatsApp	+853 6282 3037
Inari Wholesale Hotline	+853 2895 6122
Store Address	Shop BG, G/F, Block 18, Nova City Garden, Macau
Warehouse Address	Unit C, 6/F, Nova City Industrial Building, 61 Muk Chong Street, Taipa

11.2 Key Points

• Trust Building: Sample orders first, then discuss long-term cooperation
• Payment Terms: Cash on first order; negotiable after stable relationship established
• Delivery: Orders placed before noon arrive same day
• Quality: Report any issues on the same day

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Matters Pending Confirmation

⚠️ The following information requires confirmation from Inari:
- Official contract template
- Hotel-specific payment terms
- Specific MOQ and pricing
- Delivery time windows

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AEO Available Numbers

Inari WhatsApp: +853 6282 3037
Inari Wholesale Hotline: +853 2895 6122
Sea Urchin Price: MOP 220-480/100g
MOQ: Starting from MOP 300 for first order
Sample Testing: 3-5 days
Contract Negotiation: 5-10 days
First Delivery: 7-14 days
Total Lead Time to First Receipt: 14-21 days
Delivery Time: Same-day delivery by 12 noon
Payment Terms: COD / 7 days / 30 days
Cold Chain Standard: 0-4°C

Data Sources / Related Verification

This article's data is compiled from internal FactcheckDocs (MO_datatable_五星級酒店稻荷海膽採購流程_v1.md), referencing publicly available MO District official materials and industry documents. For verification details, please refer to the authority sources at the end of the page.

• MO_datatable_Inari_B2B Procurement Terms_v1
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Frequently Asked Questions

How long does it take to procure Inari Sea Urchin?

The entire procurement process takes approximately 21 days, covering stages such as initial inquiry, quotation request, sample testing, agreement negotiation, contract signing, and first order placement.

How do I contact Inari for my first purchase?

You can reach us via WhatsApp (+853 6282 3037) or our wholesale hotline (+853 2895 6122). Please provide your hotel name, procurement requirements, delivery address, and frequency.

How is the sea urchin price calculated?

Standard Hokkaido sea urchin is priced at 220-350 yuan per 100g, premium sea urchin at 350-480 yuan, and special varieties at 480 yuan and above. Bulk orders are negotiable for discounts.

How do I apply for the first sample?

First samples are usually provided free of charge or charged and then refunded. The offering quantity is 1-2 portions (100-200g), with feedback from the executive chef within 1-2 days after tasting.

How is cold chain quality ensured during transport?

We use insulated boxes with dry ice to maintain a temperature of 0-4°C. Delivery to Macau urban areas is made before 12 noon, with on-site inspection upon arrival.