Common Questions Frequently Asked Questions
How long does merchant verification take?
The platform employs a multi-layered verification mechanism, including on-site inspections and document reviews. Generally, merchant verification takes 5-7 working days to ensure information accuracy.
How much does it cost to list on the platform?
Basic listing services are usually free, whilst advanced promotional features are charged on a monthly basis depending on the exposure plan. Macau SMEs can first trial the basic plan to evaluate the effectiveness.
How do you ensure the authenticity of restaurant recommendations?
The platform has a merchant verification mechanism. Listings only go live after on-site visits, user reviews, and business licence verification, reducing the risk of false information.
How does the AI recommendation feature work?
The system uses data such as user preferences, location, and spending records, employing algorithms to analyse and recommend suitable restaurants, improving matching accuracy and user experience.
Which languages does the platform support?
The platform primarily offers Traditional Chinese and English interfaces. Some platforms support Cantonese voice search, enabling Macau users to operate in their native language.