常見問題 Frequently Asked Questions
What is the minimum order quantity for wholesalers? Can small and medium restaurants place small orders?
Most wholesalers have a minimum order of 100-500 Macau Patacas, some offer broken cases but charge a service fee. It is recommended to call and confirm first.
How long does ingredient delivery take? Can I specify a delivery time slot?
Usually delivered same-day or next-day, you can specify morning/afternoon time slots, pre-orders are required one day before holidays.
How to compare wholesaler quotes? What hidden costs should I watch out for?
Pay attention to shipping costs, packaging fees, and whether there is a minimum order requirement. It is recommended to list quotes from 3 suppliers for comparison, and confirm the total price before adding any items.
What payment methods do wholesalers offer? How do I apply for monthly credit terms?
Most accept cash, bank transfers, and credit cards. Some offer 30-day net payment terms, which requires a business license and passing a credit approval process.
How do I ensure ingredient quality? Can I return products if there are issues?
Inspect quality upon delivery. Reputable wholesalers offer return or exchange services within 24 hours. It is recommended to keep receipts and take photos as documentation.